Terms of service

All Sales Are Final
Due to the nature of our products, we do not accept returns, refunds, or exchanges. Please double-check your order and all information before submitting your purchase.

Shipping Policy

• Standard Shipping: 2–4 business days

• Express Shipping: 1–2 business days

All cookies are baked fresh the same day they are shipped to help ensure the best quality and freshness. Please allow 2–5 business days for processing before your order ships. Once your package has been shipped, you will receive tracking information. 

Big Back Eatz & Treatz is not responsible for shipping delays, lost packages caused by the carrier, or incorrect shipping information provided by the customer, so please make sure you double-check your shipping information before submitting your order.

By placing an order, you agree to these store policies.